| Question: | My tool has broken. What should I do now? |
| Answer: | Find the nearest authorized Service Center; you can find the list of Service Centers here. If the tool is still under guarantee, we will repair it free of charge (read more on guarantee here). |
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| Question: | When is guarantee void? |
| Answer: | The guarantee is void due to:
- Non-observance of operating instructions
- Tampering of an unauthorized person or an unauthorized service center
- Improper handling of the tool
- Damages caused by the fault of the buyer or a third person due to mechanical impact or connection to wrong voltage. |
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| Question: | How do I know that I have bought original Iskra ERO products? |
| Answer: | Iskra ERO brand tools have been green since 2005. |
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| Question: | What does the membership in the Iskra ERO Club bring? |
| Answer: | Members will be first informed about our novelties, you will be able to participate in the prize-winning drawing lots and much more. Are you interested? Join us. The membership brings no obligations, and you can also cancel it anytime. |
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